Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PUAPOLGD006A Mapping and Delivery Guide
Facilitate effective communication in the policing environment
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PUAPOLGD006A - Facilitate effective communication in the policing environment |
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Description | This unit covers the competency required to communicate verbally and non-verbally (using body language) in the policing environment.This unit does not address written communication.This unit replaces PUAPOL006B Facilitate effective communication in the workplace.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit will be applied in environments where effective communication skills and techniques are needed. The ability to assess situations and adapt communication techniques to enable effectiveness is embedded within this unit. Conflict resolution/negotiation skills to address issues/incidents are supported by this unit. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Assess situations and adapt communication technique accordingly |
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Element: Communicate effectively in the workplace |
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Element: Utilise conflict resolution/negotiation skills to address issues/incidents |
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